LaGuardia Airport, known in short as the LGA, is a public airport serving the New York Metropolitan Area. It handles a total of 9 airlines, out of which, Southwest is one of the major low-cost carriers. If you have knowledge about the Southwest Terminal LGA Airport, you will have no problem boarding these flights. Southwest Airlines operates arrivals and departures from Terminal B at LaGuardia Airport. It is important to know the process of checking in, depositing, and collecting baggage as well. Hence, complete information about the terminal can be quite useful, especially if you are visiting the LaGuardia Airport for the first time. It helps in avoiding any kind of confusion or unnecessary delays.
Here is more information about the Southwest Terminal at the LGA Airport, the services offered, and the rules implemented.
Quick Overview of Southwest Terminal LGA Airport
Presently, LGA has three terminals, called Terminals A, B, and C. LaGuardia Southwest Terminal is Terminal B, for both arrivals and departures. General details of the terminal are disclosed in the following table:
Airline | SouthWest |
Airline at Airport | LaGuardia International Airport |
Southwest IATA Code | WN |
Southwest ICAO Code | SWA |
Laguardia Southwest Arrivals | Terminal B |
Southwest Departures LGA | Terminal B |
Airport Location | Queens, New York, United States |
Airport Address | Queens, NY 11371, USA |
Email Address | SouthwestAirlines@iluv.southwest.com |
Airline Official Website | southwest.com |
Official Airport Website | laguardiaairport.com |
facebook.com/SouthwestAir | |
instagram.com/southwestair | |
pinterest.com/southwestair | |
twitter.com/SouthwestAir |
What Terminal is Southwest at LaGuardia?
Southwest Airlines handles arrivals and departures from Terminal B at LaGuardia Airport. The terminal with four floors, that is, Terminal B is utilized as the official LGA Southwest Terminal. This terminal is home to different facilities and services.
LGA Southwest Terminal Map
To enable passengers to know the exact location of the arrival and departure areas, the Southwest LGA Terminal map is provided. This map not only shows the centers housed by the terminal but also highlights their operating hours. If you zoom in on these maps, you will be able to find the exact location of the check-in stations and the parking spots. The map can be accessed on the main site of the airport.
You can also refer to the below depiction of the official map of Southwest Airlines at LGA Airport:
What terminal is Southwest at LGA Arrivals?
Along with domestic arrivals, international arrivals of Southwest are also undertaken by Terminal B of the LaGuardia Airport. Southwest arrivals LGA are followed by baggage collection. You will be assigned a luggage carousel where you will have to retrieve your bags. Once you are done, you can either head out of the airport or enjoy the services provided at this terminal like plaza lounges, dining stores, or souvenir centers.
What terminal is Southwest departures at LGA?
Both LGA Southwest Departures and pre-departure proceedings are supervised by Terminal B of the airport. In order to complete all the required formalities, passengers will have to be present at the airport well in advance of the take-off time. Make sure to keep your booking details and personal information ready at the time of check-in. Once you are scrutinized, you will be issued the boarding pass upon which you can head to the departure gate.
How do I contact Southwest Airlines customer service at LGA Airport?
If you have any queries about Southwest baggage or Southwest Wi-Fi, etc you can call the official agents of the carrier. You will be provided with immediate assistance at the Southwest Laguardia Terminal for all your questions and troubles.
The contact details are as follows:
Purpose of Calling | Phone Number |
General Queries | 800 435 9792 |
Baggage Related Issues | 1 800 435 9792 |
Award Tickets Related Queries | 1 800 445 5764 |
TSA Related Issues | 1 866 289 9673 |
Laguardia Terminal Southwest Parking
In order to avail of parking at Laguardia Airport Southwest Terminal B, you will have to pre-register for your spot at least a day before your flight. The availability of parking spots largely depends on the flight schedules and the crowd.
In case you wish to book a parking space on the spot, you will be subjected to the following charges:
Duration | Fee Charged |
Half an Hour | USD 5 |
Each extra half an hour | USD 5 |
Each extra half an hour after the first three hours | USD 10 |
24 hours | USD 80 |
Irrespective of the duration, the pre-booking rate would be around USD 42.
Destinations Covered by Southwest To/From LaGuardia Airport Terminal B
Millions of passengers fly in and out of the Southwest Airlines LGA Terminal daily. The flights operating via this terminal can be both short-haul and long-haul. The following are some of the most popular areas Where Does Southwest Airlines Fly destinations and their airports:
Destination | Airport |
Houston | George Bush Intercontinental Airport or IAH |
Nashville | Nashville International Airport or BNA |
Chicago | ORD or O’Hare International Airport |
New Orleans | Louis Armstrong New Orleans International Airport or MSY |
Dallas | Dallas Fort Worth International Airport DFW |
Fort Lauderdale | Fort Lauderdale-Hollywood International Airport or FLL |
Los Angeles | Los Angeles International Airport or LAX |
Atlanta | Hartsfield-Jackson Atlanta International or ATL |
Tampa | Tampa International Airport or TPA |
Baltimore | Baltimore/Washington International Thurgood Marshall Airport or BWI |
Washington | Dulles International Airport or IAD |
Services Offered at Southwest LaGuardia Terminal
To ensure that every passenger has a unique experience, a lot of different amenities are provided at the Southwest Terminal at LaGuardia Airport. These can be accessed at any time either during departure or arrivals.
Here are the various amenities offered at this airport:
Check-In:
To make Southwest Check-In easier, both curbside and general check-in options are provided at the terminal. While the general check-in is near security, curbside check-in is outside the security of the departure terminal.
Baggage
You can bring 2 checked bags up to 23 kgs, one personal bag, and one cabin bag. Each of your baggage items will be checked and only be accepted if it meets the size and weight requirements.
Flight Cancellation
In case of emergencies, you can annul your reservation using the Southwest flight cancellation option. To undertake this procedure offline you will have to head to the ticketing center. For the online procedure, visit the official site of the airline.
Flight Change
If you wish to postpone your flight or make minor edits to your tickets, you can choose the flight change option. The same procedure as that for the cancellation should be followed for changes as well.
Security Screening
As mentioned, every passenger will be subjected to the security screening procedure. You are advised to go through the TSA guidelines in order to avoid the defying of rules. The entire screening process can take about 8-10 minutes.
TSA PreCheck
There is one TSA PreCheck point in Terminal B. If you enroll for this service, you will be given priority during the screening procedure and hence will be able to avoid the long waiting times. Call the airport in advance to check your eligibility for the Pre-Check service.
Southwest LGA Lounges
Although the airport has many lounges, Southwest Lounge is not one of them. Being a low-cost carrier, this airline is not keen on providing lounge access. Hence, you can either go for private lounges or general waiting areas.
Rideshare Services
As soon as you reach the end point of the arrival terminal, you will be provided with a variety of transport options to get to your destination. Rideshare pick-ups are usually done at the baggage collection gates of Terminal B.
Lost and Found
Although Southwest is a safe airline, sometimes there can be mishaps and your items can be misplaced. In such cases, you can get help from the lost and found office located in the baggage claim area of Terminal B. Report your item, its details, and the place where it was lost and the agents will begin the retrieval process.
SWA LGA Terminal
Southwest Airlines offers free WiFi at LGA airport. To connect to the free Wi-Fi at LGA, simply select the “_Free LGA WiFi” from your device. You will then be able to access the unlimited internet for free.
To know some of the other facilities offered at the Southwest Terminal of LaGuardia Airport, you can refer to the list below:
- Dining or Restaurants
- Shopping stores, retail centers, and Duty-Free Stores
- Car Rental Services
- Charging Stations
- Pet Relief Areas
- Restrooms
- Bank of America ATM Machines
- Nursing Pods
- MetroCard Machines
- Vending Machines
- Ground Transportation
- Massage and Relaxation Services
The Southwest Terminal at LGA Airport is quite customer-oriented, as it provides passengers with all the facilities they need. All the proceedings at the terminal are carried out smoothly and efficiently. By providing terminal maps and directions, it makes it easier for passengers to find their way around.