Flight cancellations from the end of passengers, as well as the airline, can occur at times. To manage these reversals the Emirates cancellation policy has been formulated. It works via specific regulations to ensure that the cancellation gets properly initiated. This policy facilitates refunds as well.
Does Emirates have 24 Hours Cancellation Policy?
Yes, Emirates has 24 hour cancellation policy, According to this policy user quickly cancels their flights. Passenger can cancel their ticket within 24 hours without paying any extra fee.
- All the tickets canceled during this period are fully refundable.
- It applies to all trips, fares, and seat classes.
- The refund will be transferred to the same account from which the booking was made.
- For non-refundable fares, passengers will get a credit note to their registered email address.
- Travelers can also hold on to that ticket and use it later on as the validity of the tickets will be possibly extended by Emirates Airlines.
Note: For the flight tickets discontinued after these hours of the purchase date, the Emirates cancellation policy of 24 hours will be applied.
How to Cancel Emirates Flight Tickets?
Emirates provides different ways to help its passengers undo flight tickets with ease. By keeping the cancellation policy in mind, the passengers can discontinue their tickets using online or offline methods:
- Online method (Passengers can use the Emirate Manage Booking to discontinue their travel trips).
- Offline method (Request by reaching the carrier on its main phone number).
- Social media platforms (Post your query on Social Media portals).
Method 1: Flight cancellation through the Official Website
Passengers can log in to their accounts on the official website to cancel their Emirates flights online. After logging in, you can undo the trip from the “Manage Booking” tab and confirm the cancellation. The confirmation will be received in your registered email account.
- Open the official website of Emirates.
- Find the “Emirates Manage Booking” Option on the homepage and click on it.
- Enter details like, “Last Name” and “Booking Reference”.
- After filling in the details, Click on, the “Retrieve Booking” Button.
- Select the ticket you want to cancel.
- Choose the “Edit Flight” option.
- You will see the “Cancel Flight” option there. Click on it to make a cancellation.
- You will receive a confirmation email for flight cancellation. Go through it to know whether the method has been successful or not.
Note: When you cancel your flights, all the additional services involved with it will also be canceled. This is to say that the chauffeur rides, special baggage services, and employee assistance associated with the flight will be canceled as well.
Method 2: Cancel through Customer Service Number
As per Emirates Airlines reviews, the carrier has supportive and cordial customer representatives available 24/7 to assist you. Passengers can reach out to them at a toll-free number: +1 800-777-3999 (US only). Please keep your ticket number and further details handy before calling them.
To cancel Emirates flight tickets, call airline agents and share your booking details. Tell the reason why you want to cancel your tickets.
Here are some of the country’s contact numbers
Location | Contact Numbers | Working Hour |
Abu Dhabi | 971600555555 | Mon-Sat: 08:30–18:00 |
Athens | 30 210 300 9955 | Mon-Sun: 11:00–18:30 |
Auckland | 64508364728 | Mon-Sun: 11:15–18:45 |
Bangkok | 6627873387 | Mon-Sat: 08:30–17:30 |
Baghdad | 9647830100001 | Mon-Sun: 09:00–16:00 Friday Closed |
Beijing | 4008822380 | Mon-Fri: 09:00–17:00 |
Birmingham | 443448002777 | Mon-Sun: 09:00–22:00 |
Bologna | 390291483383 | Mon-Sun: 10:30–15:30 Thursday Closed |
Boston | 8007773999 | Mon-Sun: 06:55–21:25 |
Cairo | 20233320555 | Mon-Sun: 08:00–16:30 Friday Closed |
Delhi | 919167003333 | Mon-Fri: 09:00–17:30 |
Dhaka | 8809609001133 | Mon-Sun: 09:00–17:00 |
Dubai | 971600555555 | 24/7 |
Hamburg | 4969945192000 | Mon to Fri: 08:00-18:00, Sat & Sun: 09:00-17:00 English – 24 hours |
Islamabad | 9221111225535 | Mon-Fri: 09:00–17:00 |
Kabul | 93766676767 | Mon-Sun: 08:30–17:00 Friday Closed |
London | 443448002777 | – |
Manila | 63277926045 | Mon-Fri: 08:30–16:00 |
Moscow | 88005551919 | Mon-Fri: 09:30–16:30 |
Nice | 33157324999 | – |
Singapore | 6566221770 | Mon-Fri: 10:00–16:00 |
Sydney | 611300303777 | 2 hours prior to flight departure Contact center: 24/7 |
Tel Aviv | 972 2376 4433 | – |
Zürich | 41844111555 | Mo to Fr 08:30-17:00 Closed on public holidays |
Method 3: Through Social Media,
You can cancel your ticket through social media platforms, Facebook and Twitter.
Social Profile | Profile Links |
https://facebook.com/emirates | |
https://twitter.com/emirates | |
https://linkedin.com/company/emirates | |
https://www.instagram.com/emirates/ |
What is Emirates Cancellation Policy?
This airline considers EC Regulation 261/2004 to be important. According to this, one can understand the terms associated with cancellations and whether or not one is eligible for the same.
- On the website of Emirates, the page for “Cancellation Notice” can be searched.
- The terms can be read here for flights taking off via EU airports.
- Passengers can go through the eligibility terms as well.
- Additional information regarding compensation can also be studied.
When Can You Cancel an Emirates Flight?
Sometimes, unfavorable situations call for immediate cancellations. There can be so many reasons to undo the flight. It can be a medical emergency like coronavirus or changes in travel plans.
These may also include the following:
- When you are unable to change your name on Emirates for some reason, consider canceling it.
- Flight cancellations can be due to a death in the family.
- As a result of sickness or an accident, travelers may cancel their flights.
- Due to a delay in the flight or changes in the route, passengers can cancel it.
- If you can’t change your Emirates flight, you might want to consider canceling it.
Note: Flights can be reversed due to baggage-related guidelines as well. You can go through the Emirates Airlines baggage policy beforehand to avoid this reason for ticket cancellation.
How much are the Emirates Cancellation Fees?
Under the Emirates cancellation policy, there are certain conditions where the fee will be waived. Also, based on the time period, the fee can be charged as a portion of the ticket’s fare.
Duration for Canceling | Charges |
Within 24 hours of booking | Free |
Within 24 hours (Refundable/Nonrefundable Fares) | Free |
Beyond 24 hours after purchasing | USD 200 |
Before 45 days of departure | USD 250 |
Cancellation Between 31 to 44 days of departure | 30% of the fare |
Between 44 to 21 days of the departure | 50% of the fare |
Between 30-15 days prior to departure | 60% of the fare |
After 20 to 44 days from the departure | Pay the complete ticket value |
Tip: The Emirates cancellation charges mainly depend on the time of the request. Hence, to avail of low prices, you can try changing your reservations well in advance.
Emirates Cancellation Fee Waiver
In some instances, people can access waivers. They can help avoid the charges needed to cancel flights. When the death of a flier occurs or his/her family member dies, this fee may be waived.
- Via your browser, find the “Emirates Request a Refund” form.
- Scroll down the form and come to “Cancellation Fee Waiver”.
- After you press this, read the given information to find out your eligibility.
- Then click on “Death of Passenger or Family Member”.
- Under “Attachments”, choose “Select a File”.
- After uploading the file and filling in the rest of the form, use “Submit”.
Why Emirates Canceled Flight?
Due to different circumstances, Emirates can discontinue the flight or change the route. The most common issue recently was COVID-19. Due to some internal reasons, flight cancellations can take place.
Some of these issues may include:
- Delays in security checks.
- Technical glitches.
- Construction work at the airport.
- External factors like extreme weather conditions or restrictions imposed at the flight destination.
What is the Emirates Covid Cancellation Policy?
Several times, the COVID-19 restrictions have impacted travel plans resulting in the cancellation of flights. To help passengers during this medical emergency, the cancellation policy of Emirates is available. It states that no fee will be charged for flights discontinued due to the pandemic:
- Passengers can request a full ticket refund.
- You can utilize that ticket later on.
- The validity is extended to 24 months from the booking date.
The airline can deny you boarding when you are flying without following the COVID-19 precautions. As per the Emirates Airlines cancellation policy, your flight can be canceled when you test positive or exhibit any symptoms.
Does Emirates give compensation on canceled flights?
Yes, Emirates gives compensation on canceled or delayed flight tickets. When ticket cancellation occurs due to the airline’s authorities, compensation is offered to customers. However, compensation is not provided when the airline has informed passengers about the same 14 days before the scheduled departure.
Emirates Flight Delay Compensation
Reimbursement is offered for the inconvenience of cancellations caused due to delays. The Emirates flight delay compensation rules are as follows:
- If the flight gets delayed for more than 3 hours, then the passengers are entitled to compensation.
- If the flight cancellation was under the control of the authorities, reimbursement can be requested.
- Travelers should check in Emirates flights in advance if they are eligible for compensation or not when the carrier cancels flights.
- No compensation will be provided when the flight ticket is older than 6 years.
- On flights with distances up to 1500 km, EUR 250 will be offered.
- For flights with distances between 1500 to 3500 km, the amount is nearly EUR 400.
- When the flight is for more than 3500 km, as per the Emirates ticket cancellation policy, around EUR 600 will be compensated.
What is the Emirates Refund Policy?
Emirates refund policy is convenient for users who do not wish to use the same ticket in the future. Customers are entitled to full or half refunds on discontinued tickets. Passengers will have to meet the eligibility criteria to claim money back. You can apply for a refund after a successful Emirates flight cancellation.
Emirates Cancellation Refund Rules
On Emirates, you can ask for a refund after canceling your flight by following certain rules. Depending on your ticket type, the rules can vary as follows:
- The full fare will be refunded to the passenger when the ticket is reversed within 24 hours of booking.
- Refunds for the tickets managed after twenty-four hours will be done according to the Emirates cancellation policy after 24 hours.
- Passengers will receive the refund amount on the same account or card they made the payment with while booking.
- For non-refundable tickets, Emirates offers a credit note to passengers via email.
- The validity of the credit note is 1 year, thus, can be used for future purchases.
- For refunds on tickets booked via other websites, contact that website’s customer care.
- Passengers can hold on to a ticket and use it in the future.
- The carrier has extended the ticket’s validity from the date of booking to 24 months. In this case, a refund may not be given since the ticket will be utilized.
- To get refunds on unused tickets, you can reach out to this carrier.
Note: You may not be able to receive back any taxes/charges.
How to Claim for Refund on Emirates?
As per the regulations given by the Emirates Airlines cancellation policy, you can only claim a refund after the completion of the cancellation procedure. Refunds can be accessed in two ways – online and offline.
- For Emirates refund requests online, use the carrier’s main site.
- In the case of offline requests, connect with the customer care unit at the service number.
The procedure for claiming an Emirates cancellation refund online is explained below:
- Open the main site of the carrier through its official link.
- You will find a series of tabs on the home page in the upper panel.
- Here, click on the “Help” section.
- A drop-down box will be opened with various items.
- Continue by selecting the “Help and Contacts” option highlighted in bold.
- Now, scroll down a little to find the “Refund Request” box. Select this option.
- You will now be redirected to the page where you can fill out your refund form.
- This form will help you to retrieve your booking.
Note: To cancel “Classic Reward” bookings, the same form will help you. While you use it, find “Refund Type”. Then press “Skywards Miles or Business Reward Points Redemption” below this. After this, go ahead with the cancellation.
- Here, you will have to provide several details about your flight and check out a variety of boxes.
- Some of these details can include:
- “Booking Reference”
- “Departure Date”
- “Arrival Airport”
- You will also have to give your personal information like the following:
- “First Name”
- “Last Name”
- “Country”, etc.
- Information about the type of your request, payment options, and “EMD” details should be given as well.
- After filing the form, go ahead by choosing the “Submit” button at the bottom.
- A refund request for your discontinued flight will be made.
- Follow any instructions given on the screen to complete the process.
The airline will soon get in touch with you or you may get an email on your registered ID. Depending on the eligibility of your request, the amount will be transferred to you in about 7-10 business days.
Note: All the above-mentioned information will have to be provided even when making offline requests through the agents. Mention your details to the agents directly on call or the form can be sent to your mail.
Certificate and Insurance for Cancelled Flights
Emirates can also assist you to claim your insurance. When it cancels your flight, you can ask for a certificate. Then you can utilize it to get your claim settled.
- To find this document, look for “Emirates Cancelled Flight Certificate”.
- Fill in the information in it.
- Review the details you have added.
- Select the relevant checkboxes.
- Then tap the option “Submit”.
With the help of the Emirates flight cancellation policy, it has now become easier to plan, modify, or cancel your trips. This policy is quite flexible and simple to understand. Thus, you can use it with ease.
Frequently Asked Questions – (FAQs)
What are Emirates free cancellations?
What is Emirates Cancellation Policy?
How much is the cancellation penalty in Emirates?
How to cancel an Emirates flight ticket?
How to cancel Emirates flight online
1. Sign in Emirates website.
2. Click on “Manage your booking”.
3. Fill in the detail, “Last Name” and “Booking Reference Number”.
3. Select the flight you want to cancel.
4. Click on “Cancel booking”.
5. Follow the instructions to complete the cancellation process.
Does Emirates have a 24-hour cancellation policy?
How much does Emirates charge to cancel a flight?
Does Emirates have a free cancellation?
How do I cancel my Emirates flight offline?
What is the Emirates cancellation fee for Special fares?
How to cancel an Emirates ticket via mail?
Can I cancel my Emirates flight and get a refund?
How much refund will I get if I cancel my flight?
What are Emirates Saver cancellation charges for Economy Class?
Is there an Emirates cancelation policy for COVID-19?
How much does it cost to cancel a flight with Emirates?
How can I claim compensation if my flight is delayed or canceled?
How to use Emirates cancelation policy within 24 hours?
What are the Emirates cancellation charges for Saver fares?
What if Emirates Cancel Flight?
What are the Emirates cancellation charges for Flex fares?
Is Emirates COVID cancellation policy active?
What are Emirates Airlines cancellation charges for Flex Plus fares?
What if I cancel an Emirates flight beyond 24 hours?
Do I get compensation for a canceled flight?
How can we avoid Emirates flight ticket cancellation charges?
Can I get a full refund if my flight hasn’t been canceled?
Is Emirates ID valid after visa cancellation?
Can I cancel an Emirates flight and get a full refund within 24 hours?
What is the Emirates Economy flex cancellation fee?
Glen D. McGlothlin says:
Up till now, I was canceling my tickets offline only. I know that the services of Emirates are great. But every time I wanted to go to Denmark, the weather of the place would not seem suitable. When calling is not possible, I now know how can I cancel my Emirates flight ticket online. It is just that the method seems to be somewhat time-taking to me. The actual duration will be known only when I perform it.
Raymond J says:
Flight cancellations are hassle-free with this carrier. Flight change is also a good option. But when I wanted to transfer my ticket to a friend, there was no such option. I guess most airlines don’t have such an option. Then I was left with only one option and that was to cancel and rebook. Following the guidelines here, it is simpler to understand how can I cancel my Emirates flight and get a refund as well.
Stefan G says:
I have been really fickle-minded about travelling to a distant place this weekend but still booked my ticket anyway as it has been more than a couple of years under Covid restrictions not being able to travel anywhere and stuff. So I booked my ticket with emirates. But soon after realized I’d rather go with my friends later on. Thank God for the emirates cancellation policy within 24 hours I was able to apply for a full refund! Also they didn’t charge me any fee coz I was cancelling within a day. I’m so glad this policy exists, really.