Korean Air is faithful to meeting all its flyer’s needs. This air carrier expresses its commitment especially when a flight has to be canceled. To meet this kind of demand, the Korean Air cancellation policy has been created. In emergency cases such as the pandemic, this policy can help you to revoke your flight with ease. In addition to this, both non-refundable and refundable flight tickets can be reversed with assured benefits. Hence, it is a comprehensive policy that supports its flyers with a quick and simple revocation process.
Highlights of the Korean Air Cancellation Policy
- According to Korean Air 24-hour cancellation policy, Passenger can simply cancel their ticket within 7 days to 24 hours before the flight’s departure with any penalty.
- Passengers can request for refund within 24 hours from the time when the ticket is issued.
- To get the free cancellation benefit, passengers will have to maintain a gap between 7 days from the date of departure.
- The service charge will not be applied in cases where a penalty is evaluated.
- Passengers can claim a complete refund of airport taxes for unused tickets without paying any extra charges.
- Award tickets and group tickets have their own set of regulations and restrictions.
How to Cancel Korean Air Flight?
This air carrier understands that sudden cancellation can be done. Hence, that is why the flyers of this carrier are allowed to make cancellations by using different methods. The Korean Air flight cancellation policy outlines a simple process for flyers who may wish to revoke their tickets. Owing to this policy, you can call the provider and request your cancellation process. Or else, you may also have the option of navigating the main website of Korean Air to revoke your flight tickets.
Method 1: Korean Air Reservation Cancellation via Website
The air carrier has made a novel method of allowing its passengers to cancel their bookings. To avail of this benefit, you will have to visit the official site of the airline. There, the “Find Trips” feature can also be available to search for a booking and reverse it with ease. Further, reservation details can be required in this procedure.
- Open the Korean Air official website
- Find the “My Trips” section on the Homepage.
- Fill your “in the details”Booking Reference Number“, “Departure Date“, “Last Name“, and “First and Middle Name“.
- After that Click on the “Search” button to get your booking.
- Now you have your booking lists.
- Click on the “Cancel” button to continue the process further.
- If asked pay the cancellation fees.
- Once the process has been verified, you will receive an email from Korean Air.
Method 2: Cancel by the Customer Care Number
Some tourists may choose the flight cancellation procedure by calling the customer service department. This option can be feasible in certain situations for the traveler. In such situations, you are free to contact the carrier’s representatives at their given time. Concerning the Korean Air cancellation policy, this method is reliable due to the representatives answering the phone.
To initiate contact with the customer service department, Here are some of the country’s contact numbers:
Country | Phone Number |
Republic of Korea | 1588-2001, 02-2656-2001 |
Japan | 0570-05-2001, 06-6648-8201 |
Malaysia(60) | 03-2030-0200 |
Philippines(63) | 02-8789-3700 |
Singapore(65) | 65 6796-2001 |
U.S., Canada | 1-800-438-5000 |
Brazil | 0800-3176670 |
UK | 0800-0265-883 |
Ireland | 800-832-378 |
Germany | 0800-000-7482 |
France | 0805-98-79-21 |
Australia(61) | 02-9262-6000 |
New Zealand(64) | 09-914-2000 |
Russia(7) | 8-800-500-2510 |
United Arab Emirates | 800-017-8627 |
Israel | 180-940-1216 |
Note: According to the Korean Air reviews, the officials are capable of managing as well as resolving a wide range of other problems and concerns. You can discuss the same with them.
What is the Korean Airlines Cancellation Policy?
In case a traveler does not want to go on the originally arranged date, she or he can reverse the flight with ease. Presuming that you are concerned with the planned schedule, you can utilize the Korean Air ticket cancellation feature. This can be done in compliance with this policy’s conditions. Owing to this policy, on refundable flight tickets, you are entitled to an entire return.
The conditions that apply for the revocation of Korean Air flight tickets are as shown below:
- When a traveler is qualified for a fee exemption, he or she will receive a complete return on his or her reversal of the flight. However, if not, you will be charged a money-back fine.
- The air operator does not allow you to revoke group tickets via the official site of the carrier. For making such group travel cancellations, you should connect to the customer service department of the airline.
- Assuming that you are reversing your booking after the twenty-four hours of purchasing, you will have to bear the cancellation fees.
- According to the Korean Air cancellation policy, a visitor is permitted to cancel a booking when it is purchased through the authorized channel.
- Presuming that the flight has been reserved through the trip agency, in that case, you may contact the appropriate individual for revocation.
- On foreign flights at Korean Air, you can receive your money back when you have to reverse your booking 90 days before the scheduled departure.
- In case, a passenger has booked a flight by using a sale plane ticket or a promotional flight, then she/he cannot get any return on reversal of the flight.
- When a flyer fails to show him or her at the airport without canceling a reservation, a no-show fee can be levied.
- While canceling a reservation several hours prior to the leaving time, you will be charged a reversal fee.
Common Reasons for Korean Air Booking Cancellation
In case a traveler’s vehicle gets stuck in traffic or for other relevant reasons, the trips can get canceled. Otherwise, accidents can happen before the journey, or medical emergencies may also arise. Owing to these various reasons, passengers need to reverse their flight tickets. Also, other reasons can also affect the journey. Hence, considering these causes, it is necessary to revoke a booking.
- Problems obtaining visas
- Fraudulent identification
- Severe weather conditions
- Death of a tourist
- Health issues
- Sudden family gathering
- Modification in the destination
- Incorrect date mentioned
- Work urgencies
Apart from the above reasons, other terms and conditions pertaining to other policies may be crucial to comply with. For example, all travelers should carry the required luggage on the plane as per the policy formed. Thus, to understand the Korean Air baggage policy read this blog.
Korean Air 24 hour Cancellation Policy
For passengers’ benefit, the Korean Air 24-hour cancellation feature is created. All types of tickets are eligible for cancellations owing to this policy. This policy or feature applies to the passengers when they revoke a plane ticket one day after the booking. By doing so, the flyers will not have to pay any revocation fees to the airline.
Some of the 24-hour policy rules are mentioned below:
- To get the benefit of free cancellation, a passenger will also have to maintain a gap between seven days from the date of departure.
- When both the above-given criteria are fulfilled, you are entitled to receive a complete return after canceling a plane ticket.
- On tickets purchased via points and Korean Air cancellation within 24 hours of booking being done, you will get the points as a refund. These points can be utilized by the flyers for upcoming flights.
- In the case of rewarded tickets, you cannot be provided with any refund, even if you cancel your reservation within a day of purchasing.
Korean Air Covid-19 Policy
In the event of a pandemic, it is necessary to develop a policy for COVID-19 that allows visitors to simply reverse their tickets. This policy is only applicable in the time of pandemic restrictions by the airline. The booking tickets can be revoked at any moment via opting for the online method. Similar to this, you can receive your money back in the same manner when you suffer from any symptoms of COVID-19. In light of this policy, a visitor may not get any refund, when he/she denies boarding because of not having the COVID-19 test report.
How much is the Korean Air Cancellation Fee?
Carriers such as Korean Air may always try to impose a small fee for making flight cancellations in order to save money for their travelers. These reversal fees can even be avoided entirely. Following this, on the condition that the cancellation has been done ninety-one days prior to the leaving date or within 24 hours of booking, you will not be levied any penalty during the revocation.
The following is an estimate of the cost of canceling a booking with Korean Air:
Korean Air Domestic Cancellation Fee
The cost of your ticket depends on the selected booking class.
Fare | Booking Class | Amount |
Prestige | C | KRW 3,000 |
Flex | Y | KRW 3,000 |
Standard | B, M, S, H, E | KRW 5,000 |
Saver | K, L, U, V, Q, T, N, W | KRW 7,000 |
Korean Air International Cancellation Fee
The cancellation fee structure is based on the specific fare rules applicable to the purchased ticket. Cancellation fee applicable to flights originating from South Korea.
Booking Class | Routes | Refund Application Date Before Departure | |||||
Before 91 Days | Before90~61 Days | Before 60~15 Days | Before 14~4 Days | Within 3 Days | Partial refund | ||
C | Short-haul | Free | KRW 30,000 | KRW 50,000 | KRW 60,000 | KRW 80,000 | KRW 50,000 |
Medium-haul | Free | KRW 30,000 | KRW 70,000 | KRW 90,000 | KRW 110,000 | KRW 70,000 | |
Long-haul | Free | KRW 30,000 | KRW 150,000 | KRW 180,000 | KRW 230,000 | KRW 150,000 | |
N, T | Short-haul | Free | KRW 30,000 | KRW 100,000 | KRW 120,000 | KRW 150,000 | KRW 100,000 |
Medium-haul | Free | KRW 30,000 | KRW 150,000 | KRW 180,000 | KRW 230,000 | KRW 150,000 | |
Long-haul | Free | KRW 30,000 | KRW 250,000 | KRW 300,000 | KRW 380,000 | KRW 250,000 | |
D, I, R | Short-haul | Free | KRW 30,000 | KRW 100,000 | KRW 120,000 | KRW 150,000 | KRW 100,000 |
Medium-haul | Free | KRW 30,000 | KRW 200,000 | KRW 240,000 | KRW 300,000 | KRW 200,000 | |
Long-haul | Free | KRW 30,000 | KRW 300,000 | KRW 360,000 | KRW 450,000 | KRW 300,000 | |
B, M, W | Short-haul | Free | KRW 30,000 | KRW 50,000 | KRW 60,000 | KRW 80,000 | KRW 50,000 |
Medium-haul | Free | KRW 30,000 | KRW 70,000 | KRW 90,000 | KRW 110,000 | KRW 70,000 | |
Long-haul | Free | KRW 30,000 | KRW 150,000 | KRW 180,000 | KRW 230,000 | KRW 150,000 | |
S, H, E, K, L, U, Q | Short-haul | Free | KRW 30,000 | KRW 70,000 | KRW 90,000 | KRW 110,000 | KRW 80,000 |
Medium-haul | Free | KRW 30,000 | KRW 100,000 | KRW 120,000 | KRW 150,000 | KRW 120,000 | |
Long-haul | Free | KRW 30,000 | KRW 200,000 | KRW 240,000 | KRW 300,000 | KRW 200,000 |
Korean Air Refund Policy
Following some specific policy conditions, a visitor can get a return from Korean Air after canceling a booking. This policy’s conditions may depend on the kind of ticket the passenger books. Also, the refund requests can be made by him or her within thirty days of their date of expiration.
Let’s have a glance at other conditions of the Korean airline refund policy similar to this:
- The ticket holder is responsible for submitting a money-back request. Along with that, some documents are also needed to be attached. It can be a flight ticket, a customer identification photo, or a customer’s signed power of attorney.
- In case a traveler is a minor, the documents should be submitted to the airline such as family proof, and identification of a legal representative.
- Under the Korean Air cancellation refund, the return value can be put into a passenger’s bank account when a booking has been made in cash.
- Credit card refund procedures can take some more time depending on the credit card payment as well as the credit card company’s operating period. Once the money-back procedure has been approved by the carrier, you can connect with your credit card company within 2 to 5 working days.
- When a money-back request is made for an Award Ticket that has been partially or totally utilized, the used tickets can be subtracted along with the return penalty. Then, the leftover balance of the account can be refunded.
- On MasterCard transactions, the air carrier may offer refunds to the flyers within 7 working days. However, 20 working days can take on the cash or cheque payment.
- In case a money-back request is submitted 91 days or longer ahead of the leaving date, the refund fees and other charges can be waived.
- On non-refundable tickets, a flyer is not eligible for a return unless the reversal is due to unforeseen circumstances. Nevertheless, you can still get an entire refund on the refundable tickets.
- Assuming you are revoking a flight within 24 hours of purchasing a ticket, you will receive a complete refund.
How to Claim a Korean Air Cancellation Refund?
A traveler can claim a return from Korean Air by navigating the main site of it. The refund process can be influenced by how you have canceled your reservation. Accordingly, you can obtain your money back by adopting the same process of booking your flight. The refund request can be made following the Korean Air refund policy.
On the Korean Air website, first, you can log in to your account. Then, cancel your flight ticket following the Korean Air flight cancellation policy. By reversing your flight, you may find a refund option there. Add relevant details of your revoked booking and submit the refund request to the airline. In case you wish to get more help, you can call the air carrier to solve your issue. The officials will then guide you on how to apply for a refund procedure on the website. By following that process, you can easily receive your return.
Why Korean Air cancel my flight?
When the crew is running out of time, it can be possible that the flight has been canceled by the carrier. This can be a more frustrating cause for revocation for the airline. It is likely that you are sitting in the departing zone, watching your plane get postponed until it’s finally reversed due to being late.
Some more reasons why this carrier can cancel your flight are as follows:
- Lack of passengers
- Computer-related difficulties
- COVID-19 restrictions
- Bird strike
- Air traffic
- Pilot’s illness
- Mechanical problems
- Security purpose
- Bad weather
Korean Air Canceled Flight Compensation
In some situations, the air operator can cancel a reservation. Under such situations, you will not have to be alarmed because Korean Air has established some terms regarding flyer reimbursement. When Korean Air cancels the flight, you may receive a replacement flight, a full refund, or a coupon. However, there are some rules that apply, as mentioned below:
- The passengers may not be charged any reversal fees in case they cancel a flight because of any delays.
- Visitors can be reimbursed up to €600 if their flight gets postponed.
- Presuming that the airline claims on behalf of a traveler, it can take a fee of 30% of the money she or he may get.
- Due to extreme instances like COVID-19, you can claim complete compensation on cancellation.
- 50% compensation amount can be decreased when the air operator provides an alternate flight at a similar time.
- When a flight has been reversed and you will be notified before fourteen days of its planned leaving, you cannot avail of obtaining reimbursement.
Airlines like Korean Air will do everything possible to assist a flyer in case of a flight cancellation. You can also ask for a refund on reversals. For such concerns, the Korean Air cancellation policy has been adopted. By following all of the requirements and conditions of this policy, the flyers can get the benefits and fly without any hassle.
Frequently Asked Questions – FAQs
How to get Korean Air flight cancel refund?
Can I cancel my Korean flight ticket within 24 hours?
How do I cancel Korean Air flight?
Can you cancel flight Korean Air?
What are Korean Air ticket cancellation policy terms?
How to cancel Korean Air ticket?
Is there a Korean Air cancellation penalty?
What is the Korean Air 24 hour cancellation policy?
How much is Korean Air cancellation refund?
Can I cancel Korean Air Award Ticket?
Can I cancel my flight with Korean Air after check-in?
Is there Korean Air Award Ticket cancellation?
What is the Korean Air refund penalty?
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