Errors on your flight tickets must be corrected without fail. To allow the same, the United Airlines name change policy has been determined. It enables passengers to modify the incorrect details on their tickets such as name corrections, legal name changes and etc. This policy also discloses the main conditions related to such changes to hint at eligibility.
Which Conditions Apply to the United Name Change Policy?
To change your name on United tickets without facing any kind of hassle, you will need to follow the basic conditions:
- Modifications can be made when the flight has been reserved officially.
- The details on the ticket should be the same as that on your passport.
- To make full changes, you will have to submit certain documents.
- The alterations can be minor or significant.
- All the requests for modifications must be submitted in writing.
- Your eligibility for such adjustments depends on the type of ticket you have reserved.
- A fee may or may not apply based on the type of alteration.
- On certain tickets, there can be a limit on how many times you modify.
- Alterations after check-in may not always be allowed.
- Travel agency bookings should be referred to the agents themselves.
Note: In case any update is made to these guidelines, you will be intimated via the official website.
What Types of Name Changes on United Airlines are Allowed?
United Airlines allows both corrections and changes to personal information.
Minor Modifications
Simple and minor alterations will be categorized as corrections under these regulations:
- All spelling corrections made to a passenger’s first name like one or two letters
- Corrections made to the last name
- Modifying the full details of the passengers from that of a nickname to the main name
- United Airlines name changes made to the titles/prefixes like Ms., Mr., Dr., and so on
- Inverting the first and last names as a minor correction
- Deleting or modifying an initial
Note: United Airlines has no rules against making bookings with your nicknames.
Major Changes
Apart from the types of name changes on United Airlines mentioned in the above section, all other modifications are considered to be major. Some of these include:
- Adjusting the entire first or last name
- Adding a middle name to the ticket
- Name change due to marriage or divorce
- Legal name changes on the passport resulting in the modification of the ticket
Note: Requests for the above will be accepted upon submitting the required documents/identity proofs.
What Documents Are Required for United Airlines Name Change on Tickets?
To enable the authorities to correctly scrutinize your details and change your name on United Airlines tickets, you will have to submit:
- Marriage certificate when the last name has to be modified
- Divorce decree when adjustments are to be done as a result of the same
- Court-issued documents in case of legal name changes
- Identity proofs that show both your original and new names
When the Documents are not Available:
In case any one or more of the above-mentioned documents are not available for immediate submission, you will have to present:
- A name affidavit highlighting the details regarding your modification
- Government-issued identification proof
Are there Any Special Regulations of the United Airlines Name Change Policy?
Sometimes, the general conditions might not apply to passengers who have uncommon names. Then the United Airlines name change policy has determines that:
- If you only have a first and middle name, the middle one is entered as your last name.
- Your first name should be entered as the last one when:
- You have a single first name
- And, it has no other prefixes or suffixes
- The first name should be left unknown (FNU – First Name Unknown) when you have no:
- Middle name
- Or, last name
- A flier’s middle name cannot be entered as the first one.
- It is not mandatory for you to submit your middle name during the reservation.
- In case your middle name is mentioned on your passport, enter it on the ticket too.
- When other flight operators are involved in an itinerary, United’s rules will also apply.
How to Change Name on United Airlines Tickets?
The United Airlines change name feature is available for both general tickets and MileagePlus reservations online/offline.
Method 1: Using the Site
To change or correct your personal details on general bookings, follow the given steps:
Step 1: Open the United website of this carrier.
Step 2: Go to the “My Trips” section on the dialogue box of the first page.
Step 3: Give your “Confirmation Number” and “Last Name”.
Step 5: Your booking will be retrieved.
Step 6: Follow the on-screen directions.
Step 7: Use the United name change on the ticket option to make the necessary alterations.
Step 8: Pay any fee if required and you will receive a confirmation message.
Method 2: For MileagePlus Bookings
To change your name on United Mileage Plus reservations, you will have to implement these steps:
Step 2: On the top right corner, tap on the “MileagePlus Program” option.
Step 3: In the drop box, select the “My Account” option on the left.
Step 4: A new redirected page will open where you can sign in by entering your:
- MileagePlus Number”
- And “Password”
Step 5: Select the booking which you wish to modify.
Step 6: Then make the required corrections.
Note: You will also need to attach the required documents along with the general details.
Method 3: Through the Reservation Centre
When you do not have much time to manage your booking, you can call the airline agents for a quick change.
The contact numbers for accessing the United Airlines name change option can differ based on the region you are calling from:
Region | Contact Number | MileagePlus Service Centre |
The US and Canada | 1-800-864-8331 | 1-800-864-8331 |
South Africa | 0214268058 | 0214268058 |
Germany | 06950-985-051 | 0800-663-7277 |
Mexico | 55-5283-5500 | 55-5283-5500 |
The airline will take around 2 weeks to process your name change request.
Tip: To find more phone numbers, check “Help Center” under “Help”. Then select “View Directory”.
Method 4: Via Mail
When you do not have supporting documentation required under the United Airlines name change policy, you will need to send an affidavit.
- This affidavit should be sent via mail and be notarized.
- You can send it to this address:
P.O. Box 1394
Houston, TX 77251-1394
What is the United Airlines Name Change Fee?
Currently, United Airlines does not charge any fee for any kind of name change or correction.
- A service fee might be included when offline options are used.
- This fee can depend on the:
- Type of change
- Time of request
- The exact amount will be informed beforehand:
- During a reservation
- Or, when you make the adjustments
United Airlines – Social Media Handles
You can connect with the airline on its social media platforms for queries about United Airlines bookings and tickets:
https://www.facebook.com/United/ | |
https://twitter.com/united | |
https://www.instagram.com/united/ | |
https://www.linkedin.com/company/united-airlines/ |
Policies like United flight cancellation policy and name change policy, tell us that the airline strives to provide clarity and convenience to their passengers. The United Airlines name change policy assists passengers in making all types of modifications. Additionally, it facilitates quick corrections at minimal costs or for free.