Qatar Airways offers a dedicated Travel service for children traveling alone with its hassle-free Unaccompanied minor policy. It ensures a comfortable experience for the kids by offering an airline representative to accompany the child throughout the journey.
This page focuses on the Qatar Airways Unaccompanied Minor Policy, who can avail of the facility, and how to ensure a safe journey for your children.
What Are the Guidelines to Avail Qatar Airways Unaccompanied Minor Service?
The unaccompanied minor travel must meet the following guidelines –
- The service is available on flights operated and marketed by Qatar Airways.
- Qatar Airways unaccompanied minor service would not be applicable on connecting flights and red-eye flights.
- If the child has a disability or special needs, the airline must be informed at the time of booking for necessary arrangements.
- The Airways crew member will retain the unaccompanied minor’s passport till they reach the destination on the itinerary.
- No Qatar Airways flight change is applicable under the unaccompanied minor service program.
Note: As per Qatar Airways’ Unaccompanied Minor Policy, it is essential to ensure accurate information, including the minor’s name, during the check-in process. If any changes are required, please refer to Qatar Airways name change policy to facilitate a seamless experience.
What all services are covered under Qatar Airways Unaccompanied Minor Policy?
Qatar Airways Minor policy applies to children aged 5 and 15 years of age. There are two services under the Qatar Airways Unaccompanied Minor Policy:
Unaccompanied Minor Service
- The child is received at the airport by the airline’s representative, provided amenities during the transit and on the aircraft, and handed over to the guardian at the destination airport.
- Airlines must be informed about unaccompanied minors booking 48 hours before departure.
Escorting Children Service
- In this service, the Airline appoints a designated Airways representative throughout the child’s journey.
- Please ensure to book the service 72 hours before the scheduled departure to request escort service for your child traveling alone.
What Documents Do Qatar Airways Unaccompanied Minors need?
The unaccompanied minor must carry the following documents before this journey with the Airways:
- A valid passport (Valid up to at least the next 6 months)
- Re-entry permit for his home country
- Health documents
- Unaccompanied minor application form
- Valid VISA
- Parents consent form
- Specific documents like health certificates, letters of consent by the guardian, and special requests due to health conditions (If any).
What are the Stages of Travel for Unaccompanied Minors on Qatar Airways?
Qatar Airways has specific procedures for unaccompanied minors traveling on their flights. The stages of travel for unaccompanied minors on Qatar Airways are as follows:
Booking – Unaccompanied minor service must be requested at the time of booking and the parent/guardian will need to fill out the required forms and provide identification and contact information for both the minor and the person receiving the minor at the destination.
At the Airport – The parent/guardian must accompany the minor to the airport for Qatar Airways check-in and provide the necessary forms and identification. The minor will receive an identification band to wear during the flight. In addition
- The parents must fill out the Qatar Airways unaccompanied minor form.
- An unaccompanied child must be with an adult guardian (at least 16 years old) at the airport to escort the child to the transit point.
- The airline representative will guide the child through customs, immigration, and security.
- In the case of a connecting flight, the child gets an escort if the maximum connecting time is 4 hours.
- The guardian/ parent of the minor must stay 15 minutes more at the airport until the flight departure.
During the Flight – The minor will be escorted to the boarding gate by Qatar Airways staff and will be introduced to the cabin crew. The minor will be seated in a designated area of the cabin. Add to that,
- The guardian/ parent must ensure that the child obeys aircraft rules, and follows instructions like wearing the identity card, keeping calm, asking the flight crew for assistance, etc.
- The flight crew/ representative will monitor the child timely on the aircraft.
Arrival at the Destination Airport – The minor will be met by the designated person at the destination airport and will be escorted to the baggage claim and customs, if necessary. The designated person will need to present identification and sign for the release of the minor. Also –
- The guardian/ parent must present identity proof to get the Gate pass to greet the minor at the airport.
- Make sure to reach the airport before the scheduled time of arrival of the flight.
What is the Age Criteria For Unaccompanied Minors With Qatar Airways?
Qatar Airways specify the following age criteria if the parent/ guardian of a child wishes to avail of the Qatar Airways unaccompanied minor policy.
- Children below the age of 5 are not accepted and must be accompanied by a parent or adult guardian.
- Children who are 16 years or above can travel alone without paying Qatar Airways unaccompanied minor fees.
How to Book the Unaccompanied Minor Facility on the Qatar Airways?
Qatar Airways do not offer Escort service and unaccompanied minor service booking online. Here are the ways to avail the unaccompanied minor facilities for their children during travel.
Over the Phone,
You can reach out to the airline contact center to book a flight for unaccompanied minors. An airline executive is appointed to address your queries regarding unaccompanied minors Qatar Airways.
- Contact the call executive on one of the numbers available on the website.
- Inform the executives about details like the guardian accompanying the child at the airport, the name and details of the person who will receive the child at the destination, etc.
- The executive will guide you with the necessary guidelines and policies that need to be met by the guardian and the minor.
- The details will be confirmed and the executive will authorize the booking.
Qatar Airways Office
Qatar Airways Office is available to guide and assist passengers with a wide array of concerns like flight booking, form submissions, requests, etc.
- Qatar Airways suggests that travelers visit the Qatar Airways Office to complete the booking with a minor.
- Fill out the Qatar unaccompanied minor application form and submit it at the office.
- Make sure to provide all the essential details like the guardian with the minor, and identity proof of the person receiving the minor at the airport.
- Submit the unaccompanied minor application form at the center.
- The person in charge will complete the authentication and confirm the booking.
Live Chat
Live chat is a popular option available on the official website of Qatar Airways. The passengers can choose the live chat option to connect with an associate for any queries and concerns.
- Navigate the website and choose the “Live chat” option.
- The flyers can connect with the executive, and share details about requirements regarding unaccompanied minor Qatar airways booking.
- The executive will share the necessary details and steps that need to be initiated to complete the process.
- Live chat does not support document uploading. Thus, the guardian/ traveler must fill out the form and submit other necessary documents at the Qatar Airways Office.
- Mention any special requests and health conditions of the child, if present.
Social Media
Qatar Airways is available on various social media platforms. The passengers can address their queries, and concerns or give feedback regarding their flight experience.
Here are the following SM handles where Qatar Airways is active and responds promptly to the passenger’s query.
Social Media Platform | Links |
https://www.facebook.com/qatarairways | |
https://twitter.com/qatarairways | |
https://www.linkedin.com/company/qatar-airways/ | |
https://www.instagram.com/qatarairways/ |
How much is the fee for Qatar Airways Unaccompanied Minor Service?
Qatar Airways provides hassle-free and comfortable travel service with its Unaccompanied minor policy. The cost to avail of the service depends on the service chosen by the parent/ guardian.
- For Unaccompanied Minor Service, the cost of 1 adult fare is charged.
- The cost of 2 adult fares is charged for Escort Service.
Does Qatar Airways allow Avios Redemption for Unaccompanied Minors?
Qatar Airways allows passengers to avail of Avios award tickets to initiate unaccompanied minor ticket booking in Economy class.
To redeem the award ticket for an unaccompanied minor (between ages 5 and 11), or a young traveler (between ages 12 and 15), the guardian must follow the given steps:
- Login into your account at qatarairways.com/privilegeclub.
- Visit the “Redeem Avios and Qcredits ” to conduct the booking.
- Click on the “Write to us” page and connect with Qatar’s member services.
- Submit the essential details like the child’s name (Mentioned on the passport), date of birth, and a copy of the child’s passport.
- Once Qatar Airways receive the request, they will process the information and send a confirmation email with the ticket details and instructions on “How to pay the required fee”.
Terms and Conditions to avail of the Award ticket for Unaccompanied minors:
- The request to redeem Avios points for the award ticket must be submitted 4 days (96 hours) before the scheduled date of travel.
- A service fee of 3,000 Avios is charged to avail of the Unaccompanied Minor service and an Electronic Miscellaneous Document (EMD) is offered.
- To avail of the service, an award ticket request form is mandatory.
- Only main members related to the child can request unaccompanied minor award tickets.
- Unaccompanied Minor (UMNR) award tickets will be charged with regular Avios for Adult award tickets.
- Regular award ticket charges apply for refunds and ticket changes.
- You must provide all the necessary information before requesting a UMNR request with the airline.
Documents to submit at the check-in desk: The members must submit the following documents at the desk for AVIOS redemption.
- Unaccompanied minor award ticket
- Completed “UMNR request for carriage form”
- Copy of Electronic Miscellaneous Document (EMD) to fulfill UMNR service charges i.e. 3,000 Avios.
Whilst flying is always a perilous journey, Qatar Airways Unaccompanied Minor Policy makes it a lot safer and hassle-free for children traveling alone. There are many things to take care of during an important trip and you can rest assured that one task is taken care of.
Frequently Asked Questions (FAQs)
Does Qatar Airways accept children traveling alone?
Can a 12 year old travel alone on Qatar Airways?
What documents are required by minors to travel alone on a Qatar Airways flight?
How do unaccompanied minors receive checked luggage at the airport?
How can I get a copy of the paperwork for unaccompanied minors on Qatar Airways?
1- way adult fare ticket for unaccompanied minor service.
2- way adult fare ticket for Escort service.